In reviewing my returns for 2010, I noticed the PDF copy of my returns only had 7 pages in it (way too small), so I wanted to reprint the returns (save to PDF). What worked for me: I installed TurboTax Deluxe from CD-ROM. When the program was launched, it downloaded and installed the latest updates. Yes, the updates still appear to be on Intuit's servers! The app then advised me the state needed to be downloaded again. But selecting that option gave me connection errors. I quit TurboTax, then relaunched it. It then did an "update" to the state, apparently because my saved TurboTax file seemed to know that I had downloaded state before. Everything then worked.