Let's try some basic troubleshooting to get you
past this screen.
-
Check
your internet connection and make sure it's functioning properly.
-
Clear your
cache and cookies on your primary. browser https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache.
- Try again in a different
browser.
-
Repeat steps 2-3.
Still Stuck? You can reach our
service experts here: https://support.turbotax.intuit.com/contact/