I can't e file my returning says to complete action below to verify your not a robot but there is not any thing I can see

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1 Best answer

Level 1

Jun 6, 2019 1:29:16 AM

For help troubleshooting please see the information below.

First, refresh the page in your browser and see if that helps.
If not, then log out and clear your browser Internet cache. ( https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache)
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
You can also try a different browser, with cookies allowed.

NOTE: If you are using ad blockers/script blockers that could be blocking the CAPTCHA.

Still Stuck? You can reach our service experts here: https://support.turbotax.intuit.com/contact/

See TurboTax FAQ for additional tips: https://ttlc.intuit.com/replies/3300688

Level 1

Jun 6, 2019 1:29:16 AM

For help troubleshooting please see the information below.

First, refresh the page in your browser and see if that helps.
If not, then log out and clear your browser Internet cache. ( https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache)
Close the browser and reopen it.
Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
Log in and try again.
You can also try a different browser, with cookies allowed.

NOTE: If you are using ad blockers/script blockers that could be blocking the CAPTCHA.

Still Stuck? You can reach our service experts here: https://support.turbotax.intuit.com/contact/

See TurboTax FAQ for additional tips: https://ttlc.intuit.com/replies/3300688