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New Member
posted Apr 8, 2025 11:59:26 AM

I can only log in to my account like I am starting a new return for 2024. I have completed my return but cannot assess it. Whats going on?

How can I log on and access my recently completed 2024 return?

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1 Replies
Expert Alumni
Apr 8, 2025 12:03:22 PM

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

 

If you need help accessing your account, see this FAQ:  Access your TurboTax Account