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posted Feb 5, 2025 2:16:42 PM

I bought TurboTax Prime from Costco today. How do I use it online? My Ipad doesnt recroginze the download.

I bought TurboTax Prime from Costco today. How do I use it online? My Ipad doesnt recroginze the download.

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1 Replies
Level 15
Feb 5, 2025 2:19:19 PM

Sorry--an iPad does not meet the system requirement for the desktop download software.   You need a full PC or Mac.   Unless you have that, return the desktop software and use online software instead.  You cannot use the license key to pay for online TT.

 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-system-requirements-turbotax-windows/L8ZSsGqF1_US_en_US?uid=lph06daf