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Level 1
posted Feb 24, 2021 5:15:52 PM

I bought Turbotax Premier Window version which includes the State tax, but it is charging me $20

I bought the Turbotax Premier Window version which includes the State tax, but it is charging me $20.
I used $75.56 to buy the Turbotax Premier, and I don't understand why Premier is making me pay for state tax.

I don't think it is fair.
I tried to contact Turbotax [phone number removed], they said to wait 5min and I have been holding for 30min and they do not answer back.
If ANY Turbotax customer service sees this please respond back.

Thank you

0 1 284
1 Replies
Level 15
Feb 24, 2021 5:28:14 PM

E-filing fee in desktop software

Did you purchase desktop software with state software included?  They sell Deluxe both with and without state software--so you have to be careful which one you choose.  And even if it does have the state software download included, that is for preparing the state.  There is an extra fee to e-file the state.  You can avoid the state e-file fee if you print and mail the state instead of e-filing it.