Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 15, 2025 9:01:31 AM

I bought the premier turbotax federal and state, but I cannot open it on my cell. Do I need a computer to file an extention?

0 3 429
3 Replies
Expert Alumni
Apr 15, 2025 9:04:44 AM

You will need a computer to install and use the Desktop software to do your taxes, but you can file the extension through TurboTax Online from your phone.   How do I file an IRS tax extension?

 

How do I file an extension for my personal state taxes?

Level 15
Apr 15, 2025 9:05:35 AM

Desktop download software can only be used on a full PC or Mac.  You cannot use the download on a phone or any sort of mobile device.  If you do not have a computer that meets the download system requirements, seek a refund for the download and use the online mobile app instead.  You cannot pay for the mobile app with the license code.

 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

 

ONLINE 2024

https://turbotax.intuit.com/personal-taxes/online/

 

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

 

 

Level 15
Apr 15, 2025 9:06:02 AM

Remember that an extension does not give you more time to pay.   You need to pay your tax due by April 15.   The extension only gives you more time to prepare and file your tax return forms.

 

https://turbotax.intuit.com/irs-tax-extensions/

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-extension/need-file-extension-personal-state-taxes/L32Mt8ZNv_US_en_US?uid=m9a3q808