I bought a Turbo tax at costco. I started my taxes on costco, but can’t find where I go online to put the license code which paid for my deluxe software

Is there a way to put in my code? I tried it on my pc laptop, but it wouldn’t take the code so I switch to ipad. Can I call turbo tax and they will help me?

278

Level 15

Feb 9, 2020 5:41:34 PM

Sorry but you cannot use the Downloaded/CD code on the ONLINE version. If you cannot use the program you bought you must return it for a refund then pay the online fee. Can you not install the program you bought ?

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I bought a Turbo tax at costco. I started my taxes on costco, but can’t find where I go online to put the license code which paid for my deluxe software