I asked for a call for help and the person on the other line is just sitting there and not responding. We can hear them breathing and typing but they will not answer us.

We can even hear their dog barking.

390

Expert Alumni

Apr 15, 2025 6:09:52 PM

Maybe they are having technical difficulties. If you would like to speak with someone from TurboTax, you can request a call if you have TurboTax Live or add Plus benefits to the Free Edition. Refer to the TurboTax Help article How do I contact TurboTax?

Refer to the TurboTax article What's the TurboTax phone number?

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I asked for a call for help and the person on the other line is just sitting there and not responding. We can hear them breathing and typing but they will not answer us.