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posted Jun 5, 2019 4:58:26 PM

I am very upset I cannot reach a human and get this resolved !! Time is very important I am about to loose my insurance because they have no record of me filing my 2016

I E filed in 4/17/17 the IRS has no record that TurboTax has sent it . I need help now!!

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1 Best answer
Level 15
Jun 5, 2019 4:58:27 PM

Did you e-file your tax return and was it accepted?  

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If you used the TurboTax 2016 online Free edition and did not pay for either the Plus, Deluxe, Premier or Self-Employed editions then there is no live phone support.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

1 Replies
Level 15
Jun 5, 2019 4:58:27 PM

Did you e-file your tax return and was it accepted?  

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If you used the TurboTax 2016 online Free edition and did not pay for either the Plus, Deluxe, Premier or Self-Employed editions then there is no live phone support.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax