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Returning Member
posted Jan 9, 2022 9:36:49 AM

I am unable to install TT Premier on Windows 10. Installer asks permission to make changes, I grant permission, then nothing happens.

Tried installing from both CD and downloaded executable installer with same result. No error message is given, installer just stops. I have stopped Windows Defender and closed Malwarebytes, my two lines of protection.

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1 Replies
Level 15
Jan 9, 2022 10:34:51 AM

I just installed Premier (W10, rev 21H2)  ....installer took a good 10-20 Minutes to work thru things. (should have put a stopwatch on it...I'll try to remember to do that when I install on my laptop)

 

The installer didn't look like it was working...i.e. blank progress bar for 4-5min

...then showed a green bar for awhile....then no green bar....then a green bar again

...then blank...then finally started up....and when I clicked the button to actually start the software...took a long time (a few minutes) again before it finally started, and I could enter the activation code.

 

MASSIVE patience....but if you've already terminated...don't know what partial install complications may ahve happened.