I am trying to switch to free version - I believe I qualify. I do not see switch product version on the left side of the screen.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

If you want to downgrade, this FAQ will tell you how: How do I downgrade to a different TurboTax Online product?

The options can be blocked behind the left side-bar. Slide the scroll bar next to it.