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New Member
posted Apr 9, 2022 12:41:42 PM

I am trying to import my uphold crypto and it has said import in progress for over 12 hours?

0 3 1509
3 Replies
Intuit Alumni
Apr 10, 2022 11:23:22 AM

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

 

The below TurboTax help articles also provide valuable information about entering and reporting cryptocurrency: 

New Member
Apr 10, 2022 12:02:50 PM

I tried logging out & clearing the cache. I’m using the app on iPhone. Still getting import in progress since Friday night.

Intuit Alumni
Apr 13, 2022 6:13:31 PM

Have you tried to login to Turbo Tax and do the import from a web browser? All your information will carry from the app to a web browser for you.