Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Mar 23, 2025 9:38:27 AM

i am trying to enter my requested credit card name/address, but the screen does not have a submit displayed, and i cant get it to accept???

0 1 1280
1 Replies
Expert Alumni
Mar 23, 2025 10:03:58 AM

If your submit button is not displayed, you can try logging out of the program and logging back in. You can also clear your cache and cookies.

 ‌Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

 

You may also try using another browser.

 

Make sure to run all updates to your TurboTax Program. Click here for information on manually updating TurboTax.

 

If you have additional information or questions regarding this, please return to Community and we would be glad to help.