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New Member
posted May 31, 2025 3:57:13 PM

I am trying to efile 2023. It is saying that I need to pay with my credit card and when I click it opens to a blank screen and I am unable to pay.

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1 Replies
Level 15
May 31, 2025 4:12:12 PM

Sorry you can’t efile 2023.  You have to print and mail it.   You can only efile 2024.   And you can’t use the Online version to do 2023.  Online is only good for 2024.   Are you using the Desktop program?   

It’s too late to start a 2023 or prior online return or use the mobile app, either on Turbo Tax or the IRS.  And too late to efile 2023.

 

If you need to do 2023 or prior you can buy the Desktop download here,

TurboTax 2022 Prior Year Tax Prep - File Past Years' Taxes

You will need a full Windows or Mac to install it on.