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New Member
posted Jun 1, 2019 12:11:58 PM

I am trying to e-file my taxes and stuck in a loop. Keeps telling to fix, I fix and still in the loop

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1 Replies
Intuit Alumni
Jun 1, 2019 12:11:59 PM

Try this:

Log out of Turbo Tax and close out of your browser.  Then, clear your cache and delete your cookies.  Open up your browser window and go back into Turbo Tax.  This should have fixed your issue.  Please see below on how to clear your cache and delete cookies:

Clear Cache:

https://ttlc.intuit.com/replies/3302272

Delete Cookies:

https://ttlc.intuit.com/replies/3301745