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New Member
posted Jul 13, 2020 9:27:39 AM

I am trying to download my tax return to my files. It wants to upload to MyDocs. When I click upload it goes to a file save screen with no option but to cancel?

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2 Replies
Expert Alumni
Jul 13, 2020 9:44:45 AM

Please click here to troubleshoot printing/downloading issues.

Level 15
Jul 13, 2020 10:09:11 AM

@Pysanky 

 

Did you figure it out?

 

You need to click on "Tax Home" first...then use the selections on the main rt-side screen after that.

 

The Left-side "Documents"  selection is only for uploading stuff from your computer into the TTX server storage.

 

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