Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 4, 2019 7:13:14 PM

I am stuck in a loop. "Revisit Casualties and Thefts topic to double-check your answers about Hurricane Harvey." Everything is correct but am sent back to review page.

I am stuck in a loop concerning the following. "We need you to revisit the Casualties and Thefts topic to double-check your answers about this Hurricane Harvey." I review the page everything is correct, but box 4 is highlighted. I reclick the correct answer which is already highlighted but I keep getting sent back to same page with same error.

0 1 448
1 Replies
New Member
Jun 4, 2019 7:13:15 PM

I had the same problem.  It turns out I had marked that I had been reimbursed by my insurance company more than the value of my items.  This was causing TurboTax to see an error when reviewing the form, but for some reason it marked box 4 as incorrect and not the form values.

You'll need to go back to the income and deductions page to edit the values of your items.  Make sure that the insurance reimbursement is less than or equal to the fair market value of the items.