Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 16, 2020 2:53:10 AM

I am shocked at the refund turbo tax has gotten me, I’d rather file my taxes free how do I do that I also see no advantages to the max benefits and want it removed

0 4 578
4 Replies
Expert Alumni
Feb 16, 2020 5:32:38 AM

Yes. If you changed your mind about MAX, you can remove it as long as you haven't already paid for it.

When you're in your return:

  1. Select File in the left-hand menu.
  2. Continue until you get to Step 1, Review your order, then select Start.
  3. When you get to your order summary, select Remove under Max Benefits.
  4. On the following screen, select Remove MAX.

Returning Member
Feb 18, 2020 12:30:00 PM

I cannot find the cancel max information you provided

Returning Member
Feb 18, 2020 12:58:29 PM

Your app will not allow me to cancel max benefits, please cancel it

Expert Alumni
Feb 18, 2020 1:20:39 PM

I recommend signing into TurboTax on google or your computer.  Sign out of the APP in order to view the expanded screens.

 

If you changed your mind about MAX, you can remove it as long as you haven't already paid for it.

 

When you're in your return:

  1. Select File in the left-hand menu.
  2. Continue until you get to Step 1, Review your order, then select Start.
  3. When you get to your order summary, select Remove under Max Benefits.
  4. On the following screen, select Remove MAX.