Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 24, 2019 4:23:42 PM

I am ready to file but there is a schedule of 10 forms that are not available to file. How do I correct this problem?

0 3 948
3 Replies
Level 15
May 24, 2019 4:23:43 PM

You did not mention which program you are using but I suspect it is the downloaded version and you need to do a program update.

New Member
May 24, 2019 4:23:45 PM

I am using the Deluxe version and when I started this AM it updated and since I have checked for updates to no avail?

Level 15
May 24, 2019 4:23:47 PM

TurboTax for Mac automatically adds the current tax form updates whenever you select Check for Updates from the TurboTax menu. This creates the illusion that updates are available even if you're on the latest release.

If you want to make sure you're up-to-date, quit and reopen TurboTax. If you're not on the latest release, the program will automatically download it.

Other Options

If the steps above don't work, you can force a download of the most recent update. This applies to TurboTax for Mac installed from a CD or download and for the TurboTax 2018 app available in iTunes.

1.      With TurboTax open, select the TurboTax menu.

2.      On your keyboard, hold down the Option key.

3.      This will change the Check for Updates menu option to Download Latest Updates...

4.      Selecting this option will force the most recent update for TurboTax to download and install.