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Level 2
posted Jan 31, 2021 6:15:11 PM

I am on Review. I added an 1099-NEC under self employing and getting missing "Link to Schedule C" error. Is says double click in form but i can do nothing. Orphaned. Help

I removed and re-added again to no avail. This is a carry over form last year as I know the forms changed.

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24 Replies
Level 2
Jan 31, 2021 10:29:45 PM

This is happening to me too! Upon review it asks for schedule C so I upgraded to Self Employment version, added the expenses and it is still asking for schedule C link. So frustrating! TT please help! Seems like there are many unanswered questions for people dealing with this issue. 

Level 15
Feb 1, 2021 6:40:58 AM

I have posted this thread where TurboTax Moderators will see it later today.  Would either of your be willing to post a screenshot of what you're seeing in Review?  (Of course, no personal info in the screenshot, please.)  This is often helpful when investigating an issue.

 

Thanks, and sorry for your difficulty.

Level 15
Feb 1, 2021 6:44:35 AM

Optional work around ... DON"T use the 1099 entry section ... delete it from there and enter your total annual income in the next OTHER income section of the Sch C interview ... this will not change what the IRS sees on the Sch C and is perfectly legal ...  

 

Level 15
Feb 1, 2021 9:45:22 AM

@jay_chumley @amof0620  I'm linking you to another question that has an answer offered by a TT Expert.  See if the answer solves your issue.

 

By the way, this issue has been reported to TurboTax Moderators for investigation.  

 

I am done filling out my return and on my 1099-nec... (intuit.com)

Level 2
Feb 1, 2021 11:20:06 AM

Thanks for the link. I have done that process, several times, to no avail. I deleted what I had and tried again several times with the same result.

Level 2
Feb 1, 2021 11:28:32 AM

Thanks for the direction. I removed what I had and added that back. I got the same result.

Level 2
Feb 1, 2021 11:30:20 AM

Here is a screen grab of what I am seeing. 

Level 15
Feb 1, 2021 11:52:52 AM

Thanks, @jay_chumley .  Is the double-click option functional?  Can you double-click on the words "Schedule C" to link it?

 

What I get from this is that you haven't yet set up your "Business" that is specific to this 1099-NEC income.  The instructions on that page tell you to go to the "Federal" tab,  then "Income and Expenses", then "Income from 1099-NEC" to properly set up this business in the TT program.

 

Is this 1099-NEC (since it's new this year) for income that you formerly had a Schedule C for, but that the income was reported on a 1099-MISC?

Level 2
Feb 1, 2021 12:21:52 PM

Thanks for your help Kat. I tried clicking, double clicking, typing, in Chrome, Firefox, Safari to no avail.  My new form is a 1099-NEC. I did have a Schedule C carried over from last year for this same work that was created with a 1099-MISC last year. Even if I delete all of the Self-employment income options I still get this error. I think you are on to the root issue though, carry over data done last year as Schedule C / 1099-MISC. I have gone through and verified all of the business data and keep getting stuck on a screen I can't enter data for.

Level 15
Feb 1, 2021 4:23:48 PM

@jay_chumley I know TT is working on this, but it's driving me nuts.  🙄

 

Sorry if I'm being redundant:

 

BEFORE YOU DO THIS

, check to see if you have any carryover business losses that would apply to this year's return.  I've prepared my husband's Schedule C for years, but have never had a business loss, so I have no experience with that.

 

Have you deleted the Schedule C that transferred over from last year?  You can do that by using the instructions below:

How do I delete a prior-year Schedule C business that transferred over? 

 

I think you may also have to delete your business profile entirely and start fresh.  Create your new business profile, then select THAT new business profile to link to the new 1099-NEC.

 

Maybe this will solve the problem?  Fingers crossed.

 

Level 15
Feb 1, 2021 4:55:32 PM

@jay_chumley @amof0620   Hold up.  I've just learned that the TurboTax notice I'm linking below has been created.  Use it to sign up for notification of when the issue has been resolved.

 

Why can not link my 1099-NEC in TurboTax Online? (intuit.com)

Level 2
Feb 1, 2021 5:13:13 PM

I filed schedule C last year but am not this year. Review won't allow me to progress until I complete the 1099 NEC.  I deleted the 2019 schedule C but it is still prompting me to complete the info.  Not only that, it's asking me to enter my SPOUSE'S 1099 NEC and I have never been married.  I've been filing single since I was 16 and I'm 45 now.  It's a technical problem for sure.  Someone at TurboTax called me and I shared my screen.  She was asking me to complete fake information in forms just to bypass them, so I asked if she could contact technical support.  I was eventually transferred to Ernest, who stated he was a supervisor.  I explained what was happening and the call went silent.  He is not responding. I put my phone on speaker in case he comes back.  I am 40 minutes into phone calls at this point.   Oh the call just disconnected.  Great customer experience.

Level 2
Feb 1, 2021 6:51:28 PM

Thanks for your efforts Kat. That noted issue is exactly it. I have no losses carried over, and I did delete everything under self-employment all together. just a bug that I hope gets fixed soon. Thank you!

Level 15
Feb 1, 2021 7:00:36 PM

@jay_chumley My pleasure.  So sorry I couldn't help.  Hopefully this will be resolved soon.

Level 15
Feb 1, 2021 7:34:07 PM

@rebeccabeannh  Please keep the discussion of your particular problem in one place. Don't post the same question in multiple places. It's too confusing and hard to follow, and hard to see the whole picture, if information is scattered in multiple threads.


You are better off sticking to the separate question that you posted yourself. Continuing in this thread that you added onto will cause confusion because the problem that is being discussed here is different from your situation.

Level 2
Feb 1, 2021 11:20:04 PM

No worries.  The new form hasn't been successfully integrated into Turbo Tax and I'm not interested in entering bogus info to send to the IRS so your phone reps can get off the phone.  I finally spoke to someone who understands the issue, and she completely understood why I requested a refund.  She processed it and I completed my tax return on HR Block.  Hope my post didn't continue to confuse you.

Level 2
Feb 1, 2021 11:56:01 PM

Just joined the club. Experiencing the same 'double click to link' issue. Getting mad slowly because of Intuit's signature subtle yet elliptical instructions and advises.

Level 15
Feb 2, 2021 8:17:18 AM

@LeoBash Please sign up for notifications of when the issue is resolved.  Thanks for your patience.

 

Why can not link my 1099-NEC in TurboTax Online? (intuit.com)

Level 2
Feb 2, 2021 10:40:57 AM

@Kat Thank you so much for advice. In fact I am not blind, found that page and have subscribed to updates already. The only thing I am really worried about  is the way Intuit tech support has used to handle such problems. I afraid it would take months of patient waiting for the ultimate solution.

Level 15
Feb 2, 2021 10:48:27 AM

@LeoBash So sorry if my post offended you!  There are many (MANY) users that don't read a thread before posting.  I was just making sure you had seen the signup.

 

And yes...we will see how quickly this issue is resolved.  Sigh.

Level 2
Feb 8, 2021 5:56:38 AM

I really appreciate Kat's help. I really don't like that TurboTax uses crowd sourced answers as a means of a technical support. I spent probably 8 hours through 2 calls to TT and other efforts to thwart this issue. Instead, I redid my taxes on a competitor site in 30m and have filed. After many many years my business has been lost.

Level 15
Feb 8, 2021 8:17:15 AM

@jay_chumley So glad you've been able to file, even if it was through a TurboTax competitor.

 

So you don't like the "Champions" program that TurboTax is using?  It is strictly a group of volunteers who try to assist users.  I've often found that Champs have been able to resolve issues that even CS Agents have not.  Many of my co-Champs are former EAs, IRS employees, etc.  So they're legit.

 

Thank you for your honest comments.  They are quite valuable.  It's sad for TT to lose a customer like you.

 

Best of luck, and God bless.

Level 2
Feb 8, 2021 6:19:16 PM

I tried this workaround and unfortunately it is still asking for Schedule C link. It's like it doesn't even recognize that I deleted the previous income and re-entered as Other Income because when it pulls up for me to review, it's still says 1099-NEC 

 

 
 

 

Expert Alumni
Feb 9, 2021 5:39:17 AM

As some of you already know and have acknowledged, there is a known issue when using TurboTax Online that is related to the program asking you to double-click to link to Schedule C.  Take a look at the TurboTax article below and use the link in the article to enter your email address to be notified once this is resolved.  

 

Why can't I link my 1099-NEC in TurboTax Online?

 

Alternatively, take a look at the additional information below for a possible series of steps to solve the issue.  

 

Since income reported on Form 1099-NEC needs to be reported on Schedule C, the program is trying to tie these two forms together to be sure that it is reported correctly and on the right form.

 

Try going back to the section where you entered the Form 1099-NEC if you entered it on its own and delete that entry.  Use these steps:

  • On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
  • This opens a box where you can type in “1099-NEC” and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
  • The search results will give you an option to “Jump to 1099-NEC
  • Click on the blue “Jump to 1099-NEC” link

This will bring you to the summary of all Form 1099-NEC that you have entered.  Click Delete or the trash can icon next to each one.

 

Next, you will re-enter the Form 1099-NEC as part of the Schedule C so that the income is reported directly as part of your Business Income and Expenses and within the correct form and section of your return.

 

Use these steps to go to the Schedule C section of your return.  

  • On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
  • This opens a box where you can type in “schedule c” and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
  • The search results will give you an option to “Jump to schedule c
  • Click on the blue “Jump to schedule c” link

If you already have a Schedule C in your return, edit it and go to the section to Add Income.  This is where you will re-enter the Form 1099-NEC. 

 

If you do not already have a Schedule C in your return, follow the prompts and enter the information about your work/business for which you received the Form 1099-NEC.  Then continue through that section to Add Income and enter the Form 1099-NEC plus any other income you received for that self-employed business.  

 

Don't forget you can also claim expenses related to your business.

 

After you are finished, the error condition should be eliminated. 

 

 

@amof0620