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New Member
posted Jun 3, 2019 12:07:08 PM

I am not able to change my bank info. from last year. The shown acct. has been closed.

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1 Best answer
Intuit Alumni
Jun 3, 2019 12:07:13 PM

If you are a returning customer, TurboTax may prompt you to deposit your tax refund into the same account you used last year, if you wish to change it please try this:

  1. Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info you want your 2016 refund deposited in to.

1 Replies
Intuit Alumni
Jun 3, 2019 12:07:13 PM

If you are a returning customer, TurboTax may prompt you to deposit your tax refund into the same account you used last year, if you wish to change it please try this:

  1. Ensure the box underneath the account info stating I want my refund deposited into this account is unchecked.
  2. Scroll down and click Continue.
  3. A page will display that says, Let's get your bank account info.
  4. Enter your new or updated account info you want your 2016 refund deposited in to.