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New Member
posted Feb 14, 2022 11:40:18 AM

I am getting this warning, Form MO-NRI: TP Remote Work Income should not be greater than total Missouri wages entered on your federal return. The numbers are the same.

I live in a different state but work remotely for a company in Missouri. Everything else is done on my federal and state tax return but I can't file for Missouri due to this form being filled out incorrectly. I have double checked my W-2 and what I input for my federal return and still this form is saying something is wrong. Am I doing something wrong? The only option I have is to print everything out and mail it to Missouri which I do not want to do.

0 20 4535
20 Replies
Expert Alumni
Feb 14, 2022 7:16:12 PM

Does your W-2 show the same amount in Box 1 and also Box 16 (for Missouri wages)?

 

If not, this may be your issue.

 

Click this link for more info on How to File a Non-Resident State Return

 

If the amounts are the same, I would direct you to Contact TurboTax Help, since we can't see your return in this forum and this is not a known issue.

 

 

 

 

 

 

New Member
Feb 15, 2022 1:58:20 PM

That seems to be the issue thanks!

Box 1 says 4424.00 while box 16 says 6000.

Should I be using box 16 6000 for my remote work income?

New Member
Feb 15, 2022 2:07:31 PM

I was able to get past my issue thanks.

The filed was asking how much of my income I'd like to deduct which is 0 instead of either of box 1 or 16.

Thanks again.

Returning Member
Apr 13, 2022 11:00:54 PM

Hello, I am see the exact same error: “Form MO-NRI: TP Remote Work Income should not be greater than total Missouri wages entered on your federal return” while from your hint, I think it is because that on my form box 16 is empty. I work for a company located in MO, but live in another state and work remotely. In this case, can I still put the box 1 number as remote work income or if I need to file for MO tax return at all. Thanks in advance for your help!

Expert Alumni
Apr 17, 2022 1:46:34 PM

@Zzhou815  You do have to file a Missouri non-resident return.  Put the box 1 amount in box 16 as indicated above - Missouri taxes remote workers with Missouri source income.  Then file your Missouri non-resident return.  After you have filed your non-resident return - not before - create your home state return.  You should receive a credit on your home state return for taxes paid to Missouri.

New Member
Apr 17, 2022 2:30:56 PM

Same issue. Box 1 and 16 are the same amount. Tried dropping the amount by $1 on the error and same results.   Seems like TT likes to drop new variants of Easter eggs on us every year. 

New Member
Apr 17, 2022 2:51:37 PM

We are also stuck on this same issue (married filing jointly), Kansas resident. Perhaps the issue is what Missouri defines as "Missouri source" income? Right now, federal W-2's are entered correctly, with different numbers in box 1 and 16 for both of us. Box 16 has two numbers, one for KS and the other for MO, which add up to Box 1. This seems all correct. 

 

It seems to be hung up on the fact that my spouse's Box 16 for KS is higher (87k) than Box 16 for MO (6k). Box 1 is (93k). For reference, mine is KS (43k), MO (56k), Box 1 (99k).

 

@RobertB4444 @MarilynG1 For the remote work income, should we be entering in the number from MO, Box 16 OR the number from Box 1?

New Member
Jan 30, 2023 12:58:47 PM

I am getting this exact error and have no idea how to fix it.  I am getting the error "P Remote Work Income should not be greater than total Missouri wages entered on your federal return." All W2's have the same #s in Box 1 and 16. I worked physically in MO, lived in IL. My husband worked remotely for an MO employer (paid IL taxes), and lived in MO. His remote work income is exactly his total income. Where should I be looking to fix this error?

Expert Alumni
Jan 30, 2023 1:32:20 PM

Based on the information provided you will need to file a nonresident state return, the first thing you want to do is make sure you've filled out the Personal Info section correctly:

 

  1. With your return open, select My Info in the left-hand menu.
  2. Then, on the Personal info summary screen, scroll down to Other State Income, and select Edit.
  3. At the question Did you make money in any other states? the question, answer Yes, and make sure your nonresident state(s) are selected from the drop-down.
  4. Select Continue to return to your Personal info summary.

After you finish your federal return, you'll automatically move to the State tab, where you'll see your nonresident state(s) listed in addition to your resident state.

 

Tip: To ensure accurate calculations, always complete the non-resident return first if filing in multiple states because your resident state might give you a credit for any taxes paid in that situation.

 

See additional instructions in the link below:

 

How to file a nonresident state return

 

@Kcopela

Level 2
Mar 11, 2023 8:31:33 AM

Here's a new twist on what seems to be the same problem from last year.

I am a Kansas resident and my employer is in Missouri. My employer implemented an addition to the time keeping system on April 1, 2022 that allowed employees to record if they were working remotely. In my case I worked remotely in Kansas more than 50% of the year. As a result of this new system they have produced W2’s for both MO and KS with different amounts in box 16 State Wages. Box 1 for Federal on both all W2’s is the same at just under $70k. On the MO W2 they provide an earnings amount that is $43k in box 16. Box 16 on the KS W2 matches the federal amount as it should.


My employer has provided documentation that states that the MO state wage amount is based only on the new system for the final 3 quarters of the year. Based on my records of my work location during the first quarter, I only spent 30 hours in MO during the first quarter. In order to get close to the MO earnings amount my employer provided on the W2, I have to put all my first quarter wages in MO. Efforts to get the employer to correct this error have been met with silence.

 

No problem working through federal. I then proceed to complete MO as a Non-Resident. As I go through the interview, I am asked to enter the wages of Remote work. I enter what I consider to be my Remote Work wages based on my records which ends up on form MO-NRI, Part B, subsection A. This amount is greater than the MO W2 box 16 by about $4k. The TurboTax error check results in an error message that says my remote work cannot be greater than the MO wages. This message makes no sense to me. I don’t understand why TurboTax is looking at W2 box 16 for MO when I am being asked about remote work in KS. I could almost understand if the program looked at the W2 box 1, subtracted MO box 16 (70-43=23) and said that was the allowable remote wage.

 

I went to form view and started adjusting the amount of remote wages to see what it takes to clear the error. When the Remote Wages matches the MO box 16 that has been entered or less, the error is eliminated. Seems like a TurboTax error to me.

 

I plan to enter the box 16 amount for KS in both KS and MO, then report my Remote KS earnings in the form MO-NRI, Part B, subsection A and my MO wages as I have calculated based on my pay stubs and records of where I worked and when and I get no errors from TurboTax.   Won't it be interesting to see if MO wants to know why I report more income on the return than the W2.

Expert Alumni
Mar 14, 2023 11:30:57 AM

Since you live in KS and work in MO, the program only knows what is entered on the w2. You do not have to enter what is on the w2 in the w2 section for state. You can enter the correct amount. You have records proving the correct figures so you can enter and pay taxes only on the correct wages. Your KS return should reflect all income earned from everywhere with a credit for tax paid to MO.

 

@bal4833 

New Member
Apr 14, 2023 6:34:40 PM

I'm also getting this error message.  Box 1 and 16 on the MO W2 match.  I worked remotely 100% of the time so why won't the system accept the remote amount even thou it's the same of box 1 and 16?

Level 7
Apr 14, 2023 7:04:38 PM

Would you clarify, what is the state code (Box 15) on your W-2? What is your resident state?

Level 2
Mar 4, 2024 7:44:44 PM

Same problem for me while filing my 2023 taxes.

My box 1 and 16 match.

I have quadruple checked my W2s from my Missouri employer.  I live in Illinois  and work remotely the majority of the time in Illinois (roughly 80%).

 

When I try to complete my Missouri non-resident return, I encounter the following error: 

"FORM MO-NRI: TP Remote Work Income should not be greater than total Missouri wages entered on your federal return"  Turbo Tax prompts me to review the Form MO-NRI worksheet for Missouri Source Income (Part b).   

Part B box A "If you performed 'remote work' for a Missouri employer outside of Missouri during 2023, the portion of income earned while working outside of Missouri is not taxable to Missouri.  Enter the 'remote work' income to be deducted."  I am entering my Illinois income (box 1 or 16).  

 

This seems like a bug with Turbo Tax!  I accept the fact that I could be wrong here.  Please advise.

Expert Alumni
Mar 5, 2024 6:55:14 AM

Verify you have entered a form W2 in the Federal "Wages & Income" that has MO in box 15 with MO income in the corresponding box 16.  Now in the MO state interview in the "Income" section you will be asked about the amount of those MO box 16 wages that are for remote work outside of MO.  The amount you enter should be less than that MO box 16 amount (you mention 80%).  That should work.  

Level 2
Mar 6, 2024 5:32:23 PM

DMarkM1 - Thank you for responding to me!! 

I think that my mis-understanding may be the root cause. 

 

My Missouri based employer provides me two W-2 documents. One for Illinois and of course, one for Missouri.  They base the values based upon when I physically badge into the building in Missouri. I enter both of these W-2s while doing the federal of course and I've checked them thoroughly.

 

When doing my MO return, I believe that I'm effectively misinterpreting what remote work is.  To this point, I've been trying to use my Illinois income as the remote portion.   Basically, my mistake is that I shouldn't include the Illinois earnings.   This is very misleading if you consult the MO-NRI instructions, which refer to the values on your Fed 1040. 

 

  All of the monies that I earned in MO were done so in a non-remote fashion.  So, essentially, I have NO remote work in MO.  See what I did there? did you chuckle?    So, can you please help me to understand if this new assumption is correct?

Expert Alumni
Mar 6, 2024 7:37:24 PM

Yes 🙂

 

If you earned 6,000 while physically in Missouri as a Missouri non-resident, and 6,000 is what the employer reported in Box 16, you would not report any of that 6,000 as remote work. 

 

Neither Illinois nor Missouri tax out-of-state remote workers, but both states tax income earned while physically in their state. 

Level 2
Mar 7, 2024 6:57:44 AM

Thank you!

 

I believe that the confusion is related to the MO-NRI document.  https://dor.mo.gov/forms/MO-NRI_2023.pdf

"Part B" points back to your federal return, which is pointing towards your total income.  That is why, I was including the income reported to Illinois.

 

Hope this might help someone else.. 

Level 1
Mar 16, 2025 1:11:05 PM

I am getting the same problem.  Boxes 1 and 16 have the same wage amount.  The software will not accept the number on the out of state (Missouri) tax return.

Expert Alumni
Mar 17, 2025 6:48:55 AM

Have you reviewed DMarkM1 response above, "Verify you have entered a form W2 in the Federal "Wages & Income" that has MO in box 15 with MO income in the corresponding box 16.  In the MO state interview, in the "Income" section, you will be asked about the amount of those MO box 16 wages for remote work outside of MO.  You should enter less than that MO box 16 amount (you mention 80%).  That should work."  You must verify that the MO reported amount corresponds with box 16.  Please respond and let us know if this does not fix your problem.

 

@hnjmm1