I am experiencing an issue to download my 2024 Virginia state return. I need to send it to my lawyer. When I call in for help the AI system won’t transfer me.

What is the issue concerning downloading the 2024 VA state return?  It should be in the same PDF as the Federal return.   There are 2 ways to get it:

Log in, and at the Tax Home scroll way down to "Your Tax Returns & Documents".  Expand that topic and choose 2024, then choose to download the PDF.

If that doesn't work, then here's another way to get it.  Sometimes this method even has more information, especially for Federal.

• Log in, and at the Tax Home look for a link "Add a State."   That doesn't really add one, but opens up the return interview.  NOTE:  When you open up the return interview, do NOT make any changes in it.   If you ever had to prepare an amended return, it has to start off as originally filed.
• Once the return interview is open, go to the left menu column to TAX TOOLS, then subtab PRINT CENTER.
• Then choose "Print, save, view this year's return."
• The next screen should offer some options:  "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
•  The latter has the most pages.

NOTE:  Remember all PDF tax documents and tax data files are very sensitive files, since they contain your personal ID info, financial data, and possibly bank account numbers, etc.  Be sure to store them safely and securely to guard against computer theft, hacking, etc.