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New Member
posted Jun 1, 2019 10:42:51 AM

I am being charged for Permium service package when I only selected Deluxe after being asked multiple times>

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1 Replies
Intuit Alumni
Jun 1, 2019 10:42:52 AM

It does appear that you are contacting us through TurboTax Deluxe. If you're fees are higher than expected, you may have selected some add-ons that increased your fees.  Please see the below TurboTax FAQ for information on how to reduce your fees:

https://ttlc.intuit.com/replies/3301994

If you need to downgrade from Premier to Deluxe, please see this TurboTax FAQ for instructions:

https://ttlc.intuit.com/replies/3288495