Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jul 6, 2020 3:24:35 PM

I am at the end, ready to file and it wants me to choose MAX. I chose Turbo Delux from the very beginning. Turbo will not take my original choice.

There are no other choices.  I am at the File section

0 3 559
3 Replies
Level 15
Jul 6, 2020 3:29:35 PM

Max is an add on service.  It is in addition to Deluxe.

Remove Max

https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/00/26691

Level 15
Jul 6, 2020 3:29:35 PM

In the File section on Step 1 when you are given the option to choose Max, do

NOT

click on the Add Max button.  Click on the button View payment options

 

New Member
Jul 6, 2020 4:49:14 PM

thank you.  I was hesitant at first to click.  I am glad I asked the question first.  Thank you, I paid no extra fees for a MAX I did not want.