THIS! Exactly why we opted to use TurboTax this year because of the SUPPOSED $20 discount and SUPPOSED free tax filing yet here we are. NO $20 discount and somehow we had to pay over 70 bucks to file Federal and State taxes when I'm not working, when we're here struggling to save a buck. Would NEVER use TurboTax again after this experience. And trying to contact their support is a joke. No online chat feature, you have to call them and wait for over 45 minutes to speak to someone.