Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 2:10:31 AM

I already filed my taxes and realized that I can get a discount because I'm a USAA member. I'd like to resolve that and receive my discount.

0 2 315
2 Replies
New Member
Jun 6, 2019 2:10:32 AM

Hello,

I just went through this exact process. You need to wait until your TurboTax payment posts (they can't amend anything before everything is finalized). Once it is processed, you can give customer service a call, tell them your situation, and they will give you the discount. They told me the discount takes 3-4 weeks to process. I hope that helps!

New Member
Jun 6, 2019 2:10:34 AM

It does! Thank you so much.