Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 4, 2025 2:40:12 AM

I accidentally clicked upgrade but I want to file for $0

I had a free filing fee and somehow I upgraded when I didn’t want to

0 1 278
1 Replies
Level 15
Apr 4, 2025 3:05:51 AM

You appear to be using Live Basic, which is an upgrade from Free Edition to a paid edition that includes help from a tax expert during return preparation and a final review of your return, if desired.  It adds considerable cost.    See the FAQ below on how to remove the LIVE feature and, hopefully, end back up in regular Free Edition.

 

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312