The question asks if I received a PIN in 2020. When I click "no", it resets, and shows that I need to start the question. I looked on the delete forms tool, but didn't see that form.
@ bentbrent
Are you referring to an IP PIN (Identity Protection PIN)? You said you didn't get an "IRS PIN," so I'll assume that means IP PIN. So does that also mean that you are not required to use one when you file? Some people who were confirmed victims of ID theft investigated by the IRS get an IRS letter with their yearly IP PIN. Some people opt-in to an IP PIN electively for extra protection, so I'll also assume you didn't opt-in.
I'll also assume that after you initially said "Yes", that you did not actually enter a 6-digit IP PIN.
If you are not required to use an IP PIN for your return, then see if these 2 images help you. If it says "Start" by the IP PIN topic, you can just move on to something else, since you already have gone through it and said "NO.". Each time you start it, then say "NO," it will just take you back to the 2nd image below in a loop and will still say "Start" (but you don't have to do it again.) So just follow one of the methods I mention in the 2nd image to move on.
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