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New Member
posted Mar 30, 2025 11:10:00 AM

Husband died in 2023 we filed joint.Clearly stated he was deceased. 2024 getting an error that the primary soc security number locked person dead. I am not dead. Help?

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5 Replies
Level 15
Mar 30, 2025 11:13:04 AM

So sorry for your loss.   For the year that your spouse passed away you could file a joint tax return.   But for 2024, unless you have a qualified dependent to claim, your filing status changes to Single.   It is best to start a new account with a new user ID.   It is too difficult to delete the embedded information from a spouse if you use the same account that was used for past joint returns.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

Expert Alumni
Mar 30, 2025 11:14:50 AM

On your 2024 tax return what filing status did you use?

  • It should be single.
  • Also, your spouse not have your spouse listed on the tax return.

New Member
Mar 30, 2025 11:25:28 AM

Current filing status single, and no one else on the form.

Expert Alumni
Mar 30, 2025 11:36:38 AM

Please check the Social Security number on the death certificate.

Level 15
Mar 30, 2025 11:40:00 AM

@juliescampbell99   Sorry for your loss.  My husband also passed in 2023.  When you did the Single tax return did you set up a brank new account for  yourself?   You can't use the old account and can't transfer from 2023.  If you used the same account you can't remove him, and not by changing the primary name to you.   You can't switch the names.