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Level 2
posted Apr 1, 2024 3:27:48 PM

How to report bug? I have more than one 1099-INT from my bank, but TurboTax only downloads one and not both.How can I get it to download multiple 1099-Ints from one bank?

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4 Replies
Expert Alumni
Apr 1, 2024 5:17:59 PM

Yes, if you have multiple accounts under the same names, importing again may replace the first import.  Importing multiple accounts from the same financial institution can be tricky; it works for some, but not for others. 

 

It's best to make one entry yourself, combining the total interest paid.

 

Here's more discussion on Multiple Interest Accounts. 

 

 

 

Level 2
Apr 1, 2024 8:47:10 PM

Yes, I know to enter the second one one myself.  My question was, how do I report this bug to TurboTax so they can fix it before next year??

Level 2
Apr 1, 2024 8:51:59 PM

Also, your answer said "importing again may replace the first import", but that is not what happened.  I tried it 3 or 4 times.  Each time, it imported the same 1099-INT it imported the first time, and never imported the second 1099-INT from the same bank.  This error subjects your customers to audits, fines, and jail time.  I want to report it to TurboTax so they can fix it before next year.  How do I do that?  Thanks.

New Member
Apr 7, 2024 7:27:33 PM

I have had the same issue with TurboTax and this is a bug which could have serious implications on the customers for tax fraud. TurboTax needs to fix this issue and compensate the customers who have faced this issue.