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New Member
posted Apr 14, 2025 12:34:11 AM

How to remove Turbotax Live Assisted?

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1 Replies
Level 15
Apr 14, 2025 12:57:31 AM


@ gupta441storage

 wrote:  I filled all my information and realized at the filing page that I am being charged for live expert product. How to remove the live feature?
I want to have the premium product in do it yourself category.

If you don't want the LIVE feature, you may be able to remove that feature, and hopefully go back to regular Premium.  The method to remove it depends on how you happened to end up with it.  See this FAQ:

 

FAQ:  How do I remove TurboTax Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312

 

Also be aware that if you choose the "up to 5 day early" refund option, it might try to charge you $35.

And if you choose to pay your product fees out of the Federal refund, there is a $40 service fee for that payment option ($45 for California filers where it is bundled as "Premium Services.")   You avoid that fee by paying the TurboTax fees upfront with credit/debit card.