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Returning Member
posted Mar 1, 2024 8:42:41 AM

How to navigate to my taxes

Sorry but I don't see how to sign in and navigate to my taxes and pick up where I left off entering stuff.  When I log in with my email and password, it takes me to the "Community."  On that screen, there is nowhere that says to take me back to my taxes...   I am sorry to be so clueless, but Can someone please tell me, when I log in, what is the next thing I click on to get back to entering items for my taxes.  Is it a whole other webpage address??  Thank you so much.

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1 Replies
Level 15
Mar 1, 2024 9:56:38 AM

Are you using online TurboTax or the CD/download?

 

If you are using online, you need to use exactly the same account and user ID that you used when you began working on the return.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.