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Returning Member
posted Mar 30, 2021 7:20:25 PM

How to make Turbotax access my almost completed after a complete System Restore

I had my 2020 taxes done and was waiting for the latest update on the unemployment income tax change when my computer required a system restore which wiped out my turbo tax install. Now after I had to reinstalled Turbotax nowthe system wants to start over using my 2019 tax file. Is there anyway we can make Turbotax use the file I have created for 2020. I have the Deluxe Edition and Windows 10 

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2 Replies
Level 15
Mar 30, 2021 7:23:23 PM

Do you have the 2020 file saved?  It ends in .tax2020. 

 

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

 

Then go to FILE -Open and find your return.

Returning Member
Mar 30, 2021 10:19:06 PM

I agree with opening the Turbotax and getting the  updates first. Then close Turbotax without saving any files, get the current year file like you said and open it, this will start Turbotax and then you have the tax file you were working with before the problem. I did it and it worked. Thanks for responding.