Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 5, 2019 3:05:13 PM

How to i switch back to my old profile? Or move things to my old profile? Been rejected three times because i didnt remember my gross from last filing season. Frustrating

I have already filed but when i got rejected i wanted to use my old account sense i remembered my password 

0 1 416
1 Best answer
New Member
Jun 5, 2019 3:05:15 PM

In order to find your AGI from last year's return, please follow the instructions below.

https://ttlc.intuit.com/replies/3301618


To fix your rejected return after locating your AGI, you may follow the instructions below.

https://ttlc.intuit.com/replies/6079524

1 Replies
New Member
Jun 5, 2019 3:05:15 PM

In order to find your AGI from last year's return, please follow the instructions below.

https://ttlc.intuit.com/replies/3301618


To fix your rejected return after locating your AGI, you may follow the instructions below.

https://ttlc.intuit.com/replies/6079524