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Level 1
posted Mar 1, 2025 8:38:54 PM

How to contact TurboTax?

I spent over 50 minutes talking to a TurboTax representative who was literally holding me on the phone without explaining why. He did not solve the problem. I am extremely disappointed for wasting 50 minutes of my life with overly underqulified representative. The problem is still not solved.

I did not find an option to create a ticket or contact them about the case in any way. There is no option to even submit feedback. AI bot does not give an answer to this simple question neither.

0 3 1067
3 Replies
Level 15
Mar 1, 2025 8:49:06 PM

What is your question?  We can probably help you in this forum.  Just don't post anything too personal.  

New Member
Jun 3, 2025 6:27:56 AM

I need to speak to someone at turbotax about a fine from the irs

 

Level 15
Jun 3, 2025 6:34:55 AM

@mkinnicutt 

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm