If you haven't paid, for the online version, there is no need to cancel anything.
- You can clear your information by going to
On the menu in the sidebar on the left.
Select Tax Tools
- Tip: You may have to minimize tabs for both Federal & State
- On the drop-down select Tools
- Clear and start over (2nd option)
Your ID and Password will Keep the account secure
There is no need to do anything else.