Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 16, 2023 9:01:59 AM

How to actuality speak to a TurboTax respresentative?

0 3 230
3 Replies
Level 15
Oct 16, 2023 9:02:58 AM
New Member
Oct 19, 2023 8:28:39 AM

I need to speak to a Tax person at Turbo to fix my State of Illinois return for 2021 since it is not excepted. I tried to resend this a few times and really I don't know what to do.

Level 15
Oct 19, 2023 8:31:11 AM


@robinbea wrote:

I need to speak to a Tax person at Turbo to fix my State of Illinois return for 2021 since it is not excepted. I tried to resend this a few times and really I don't know what to do.


How to contact TurboTax support was shown in the answer directly above your last post on this thread.

 

A 2021 tax return can no longer be e-filed using TurboTax, it can only be printed and mailed.

 

See this TurboTax support FAQ for how to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turbotax-online/L5bwuqXGy_US_en_US?uid=lnxca7r9