How the [removed] do I speak to an agent???? Do people actually work for this company or is this a scam?????????????

See those three little blue dots on the upper right of your post?  Use them to edit your post to a polite, profanity-free request for help and perhaps someone will be inclined to help in this forum.

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)