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Level 2
posted Feb 26, 2021 11:47:27 AM

How do you report a programming error to Turbo Tax on a Form (2210)?

Form 2210 that many were waiting for has an error.  Column B of Part IV, Section A is not supposed to be used if you are a calendar year filer but TurboTax is using it in lines 20 through 24 (but not 25-26).   In cases that there is an overpayment in column A (line26), that is not picked up in column C line 20.   Column C, in my case shows an underpayment when there should be an overpayment because of this error.    Note - the 2210 Penalty Worksheet does pick up the overpayment from Column A, so the penalty calculation appears to be right, but the form submitted to IRS will show wrong numbers.   

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3 Replies
Level 3
Mar 3, 2021 1:42:23 PM

You are not alone!  I have the same problem, and have not been able to figure out how to report an obvious programming error to TurboTax.  It will be H&R Block for me next year since TurboTax seems to care so little about the quality of their product.  Well, true confession -- I did not notice the error until after I filed, so it will be interesting to see if the IRS notices the error.

Level 2
Mar 4, 2021 9:29:41 AM

Unfortunately I talked to a support person on 3/2 in an attempt to get a status of the fix.  They reported to me that they had no indication that it was a problem or that it was being worked on by programming staff.  When I asked how to get it reported so it could be tracked, I was told that it was an IRS problem since they provide the forms and I'd have to report it to them.   Since I didn't believe the answer I bought H&R Block software right after the call and the problem does not exist in their software.  

Level 3
Mar 26, 2021 9:52:56 AM

It's fixed now.