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New Member
posted Jan 24, 2024 7:55:05 AM

How do you clear and start over if that option is not there?

0 2 388
2 Replies
Level 15
Jan 24, 2024 7:57:10 AM

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.

Level 15
Jan 24, 2024 7:58:11 AM

You can clear and start over IF you have not registered, paid or e-filed.    If you have done any of those things, you cannot clear and start over.  What are you trying to change?   And did you e-file?