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Level 2
posted Mar 23, 2024 9:27:46 AM

How do I upgrade to premium? Getting an error when I follow instructions.

I'm trying to upgrade to premium for personal taxes so I can enter K-1 information.  Whenever I follow the instructions to upgrade, I get "Hmmm, looks like we hit a slight snag in this section" - why can't I proceed?

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1 Replies
Expert Alumni
Mar 24, 2024 12:19:43 PM

It's possible this is browser-related. Please log out of TurboTax, refresh your browser, and clear your cookies and cache. Then restart your browser, log into TurboTax, and try upgrading again.

 

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