I thought I might be eligible for Turbo Tax free based on my income in 2018. I have completed my Federal and I do not quality for free and want to upgrade. Will I need to clear my current year data? I cannot seem to get out of the Free version.
No, you do not need to clear your data. Here are the steps (online):
If this method does not work, to upgrade to Premier, follow these steps (online):
[Edited 4/6/2019 11:59AM]
I have cleared my cache and tried Microsoft Edge. The upgrade option is not available.
FEDERAL R
e turbotax
Tax Horne
Previous Taxes
2018 TAXES
My Info
Federal
Re View
Print Center
Clear & Start Over
Sign Out
Let's try a different way. Please see my edited answer above. Let me know.
When I go to Search the system takes me back to <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/taxfreedom/support/contact">https://turbotax.intuit.com/taxfreedom/support/contact</a>
I have already cleared my return and recreated it once and really don't want to do it again:-(
Give a last try. Sign out then sign back in. Select Take me to my return, then at the right corner, type in 'schedule e' and follow prompts.
It still does the same - Takes me back to the site above.
I am not sure what to do! I want to upgrade but not sure I can.
Let me see.. first of all, can you verify with me you are entering info under your account at <a rel="nofollow" target="_blank" href="http://www.turbotax.com">www.turbotax.com</a>.
Forget it. I set up a new account and re-entered my information. Hope I depresciated my rental correct, all my information was in my other account!!