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Level 1
posted Mar 22, 2024 4:11:47 PM

How do I submit bad guidance within TurboTax 2023?

I have found bad guidance in the TurboTax 2023.  It contradicts the IRS rules.  Or is INCREDIBLY misleading to the average user (Including me).  The guidance is wrong for 4+ pages then has one sentence buried in the middle of a help file that states the contrary.  A lot of people in my situation are going to be frustrated or worse submit taxes that are wrong.

How do I submit incorrect guidance to TurboTax or Intuit?  Phone customer support was no help.

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1 Replies
Expert Alumni
Mar 23, 2024 6:45:17 AM

Feel free to share more details here regarding the bad guidance that you have found.  That is the first step to try to get it corrected or clarified for users.