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New Member
posted Apr 13, 2024 8:46:24 AM

How do I open my 2023 turbo tax on a different computer than the computer I used to I start the return?

I live in two different homes, I started the return in one place, and now am in a different locale and can't seem to find the return.

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3 Replies
Expert Alumni
Apr 13, 2024 8:53:26 AM

 

If you Sign In with the same User ID and Password to TurboTax Online, you can  work on your return from any computer.

 

The most common reason for not finding returns is signing in with the wrong user ID, which can happen if you have multiple accounts. 

 

If you need to find an account, our account recovery tool can help you find your user ID or password.

 

Here's more info on How to Find a Tax Return. 

 

Level 2
Apr 13, 2024 9:17:33 AM

If using Windows, the return you were working on may be stored in a file in the Documents/TurboTax folder on the computer that you started the return on.

 

I would look for a file in the Documents folder on the computer you were working on, or start a new return.

 

 

Level 15
Apr 13, 2024 9:25:39 AM

If you re using online TurboTax you can access your return from any computer or device that has internet access if you use exactly the same account and user ID.   If you have the CD/download, the return is only on your own computer's hard drive.  It is not online and cannot be accessed from anywhere else.

 

If you are using online TurboTax

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have