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New Member
posted Jun 1, 2019 2:35:54 PM

How do I open file with message: "can’t be opened because the identity of the developer cannot be confirmed"? prefs allow only apps from the App Store and id'd developers

2015 turbotax for home and Biz for MAC

0 3 2566
3 Replies
Intuit Alumni
Jun 1, 2019 2:35:55 PM

Please try the following steps to resolve the issue:

  1. Navigate to the Applications folder containing the TurboTax 2015 app.
  2. Right-click (or Control+Click) the TurboTax 2015 app and select Open.
  3. Select Open in the dialog box that appears.

New Member
Oct 16, 2019 8:12:25 PM

It didn't work.

 

Still get:

“Gist.dylib” cannot be opened because the developer cannot be verified.

macOS cannot verify that this app is free from malware.

Firefox downloaded this file yesterday at 9:27 PM from shopping.turbotax.intuit.com.

 

It worked when I downloaded it last night, but it doesn't now.

Level 15
Oct 16, 2019 8:14:34 PM