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Level 1
posted Oct 25, 2023 2:16:05 PM

How do I know my Fed. and State taxes are correct. Does TurboTax have any assurance of correctness?

0 3 613
3 Replies
Employee Tax Expert
Oct 25, 2023 2:26:22 PM

Yes, TurboTax is consistently updating with current tax laws (Federal and State) and TurboTax software includes:

Tax Return Lifetime Guarantee

A combination of coverage: 100% Accurate Calculations, Maximum Refund, and Audit Support Guarantees. All guaranteed for the full 7-year life of your tax return. Individual returns only. See terms of service for details.

 

For the 100% Accurate Calculations Guarantee:

  • You double-checked your entries and you believe you entered them correctly

Here is a link for further details:  https://turbotax.intuit.com/corp/guarantees/

Level 1
Oct 25, 2023 2:32:25 PM

The state of South Carolina just sent me a tax bill for the 2021 and 2020 tax years indicating that I did not do my taxes correctly.   I entered them in as per all the prompts and TurboTax did not calculate the state tax correctly.   I purchased the audit protection for both of these years and the TurboTax auditor said the state is correct we owe the tax, penalty, and interest.  I'm sure I will be getting a bill for 2022 as this was done the same way.  What recourse do I have as a result of the incorrect tax calculations?

Level 15
Oct 25, 2023 2:36:51 PM


@fsmith246 wrote:

The state of South Carolina just sent me a tax bill for the 2021 and 2020 tax years indicating that I did not do my taxes correctly.   I entered them in as per all the prompts and TurboTax did not calculate the state tax correctly.   I purchased the audit protection for both of these years and the TurboTax auditor said the state is correct we owe the tax, penalty, and interest.  I'm sure I will be getting a bill for 2022 as this was done the same way.  What recourse do I have as a result of the incorrect tax calculations?


See this TurboTax support FAQ for submitting a claim under the Accuracy Guarantee - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turbotax-100-accurate-calculation-100/L88SYklBL_US_en_US?uid=lo69yfpy