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New Member
posted Jan 7, 2021 10:37:32 PM

How do I know if I’m getting my stimulus from turbo due to the irs error ? Same acct I always use for refund and have had for 10 years.

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5 Replies
Expert Alumni
Jan 8, 2021 7:16:01 PM

It sounds like you may have been one of the taxpayers who was affected by an IRS processing error that delayed payments.  

 

We are happy to share that TurboTax customers who were affected by the IRS processing error that delayed some stimulus payments should begin seeing deposits into their accounts as soon as January 8, 2021. 

 

This update may not be reflected in the Get My Payment tool at the IRS due to the focus on efforts to distribute the payments. 

 

These payments will be distributed to the account listed for your federal refund on your 2019 tax return.  If you did not have a refund in 2019, did not receive your 2019 refund via direct deposit, or did not file a return, the IRS may not have your direct deposit information and you should expect to either receive a check or to claim the payment on your 2020 tax return.

 

If you do not see a payment either in your bank account or your mailbox by January 15, 2021, you should claim your payment via the Recovery Rebate Credit on your 2020 tax return.  Please hold off filing returns until after this date to ensure that you are preparing the most accurate return possible.

 

For TurboTax customers who need to claim the credit on your tax return, you are encouraged to file early (but after January 15) to receive these funds as quickly as possible.  In TurboTax, you will enter information about the credit when prompted near the end of the interview in the Final Review section of the program. 

 

More information about the payments and any additional updates can be found at the following links:

 

 

Returning Member
Jan 20, 2021 8:05:13 AM

I filed January 10th 2021 we did not recieve our second stimulous yet and my husband has ssd. Still we have yet to see nothing we also have a baby and need that money for our bills.

Intuit Alumni
Jan 20, 2021 10:19:21 AM

Did you check with Get My Payment? and verify the account numbers on the direct deposit information provided by the IRS. If it is an account your don't recognize please see this: How will the second stimulus impact me?

 

If there is not any activity on Get My Payment for your second stimulus then unfortunately you will need to file for the Recovery Rebate Credit if you qualify.

Returning Member
Mar 10, 2021 11:18:50 AM

I qualified for the rebate credit on my first turbo account some how I have 2 turbo accounts. My turbo account put my refund up by bar was complete and now when I open the left tab my refund disappeared. 

Intuit Alumni
Mar 10, 2021 12:10:39 PM

Please see this TurboTax FAQ on why your TurboTax Refund Meter may have changed:
Why did the TurboTax Refund Meter change after filing?