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Level 2
posted Mar 16, 2023 12:22:43 PM

How do I install TurboTax on a new computer after I have already installed it on a computer that died?

I started  my 2022 return on my old laptop then it fried something inside and I had to get a new one.  I downloaded the software from Amazon onto my old laptop.

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1 Best answer
Intuit Alumni
Mar 16, 2023 12:42:32 PM

You can install your TurboTax software on up to 5 different computers. Your TurboTax download can usually be found under the Digital Service and Device Support section of your Amazon account. 

4 Replies
Intuit Alumni
Mar 16, 2023 12:42:32 PM

You can install your TurboTax software on up to 5 different computers. Your TurboTax download can usually be found under the Digital Service and Device Support section of your Amazon account. 

Level 15
Mar 16, 2023 12:44:04 PM

Did you try downloading it from Amazon on your new computer? They probably allow you to download it again.

 

Level 2
Mar 16, 2023 1:01:16 PM

Thank you for your replies MichelleLO and rjs.

 

I purchased TT Deluxe (Federal & State), will I also be able to redownload my state (MD) tax forms if I do reinstall from the Amazon download?  This was probably my larger concern (and one that I didn't ask), as I know that one state can only be downloaded and I didn't know if I would be able to download that as well once I have TT Federal installed.

Level 2
Mar 17, 2023 1:42:03 PM

Thank you for your replies MichelleLO and rjs.

 

I purchased TT Deluxe (Federal & State), will I also be able to redownload my state (MD) tax forms if I do reinstall from the Amazon download?  This was probably my larger concern (and one that I didn't ask), as I know that one state can only be downloaded and I didn't know if I would be able to download that as well once I have TT Federal installed.